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Fiverr Pro
English
$
USD
I will manage customer service for your ecommerce business
eCommerce Project Manager and Digital Marketing
I am E-Commerce professional and Digital Marketer with over 7 years of experience managing 50+ online stores. I specialize in complete eCommerce store management and I also lead skilled team to delive...
About this Gig
Need someone reliable to handle your e-commerce customer support?
I provide professional customer support as a Virtual Assistant to help you respond to customers, answer their questions, and manage day-to-day support tasks. My goal is to provide helpful and friendly support while making your workload easier.
I can help with:
- Customer inquiries and support
- Email and chat support
- Order status and tracking updates
- Returns and refund requests
- Product-related questions
- Customer follow-ups
- Basic complaints and issue handling
- Updating customer and order information
Customer Support Tools:
- Zendesk
- Gorgias
- Freshdesk
- Intercom
- Help Scout
- Tidio
E-Commerce Platforms:
- Shopify
- WooCommerce
- Amazon
- eBay
- Walmart
- Etsy
- BigCommerce
Why choose me?
- Professional and friendly communication
- Reliable and timely support
- Customer-focused approach
- Careful handling of information
- Flexible support based on your needs
If your requirements match my existing packages, you can place your order directly.
For custom requirements, larger workloads, or ongoing support, please contact me before placing an order. I'll review your requirements and help you choose the best option for your needs.
My Portfolio
FAQ
What type of customer support do you provide?
I can handle customer inquiries, order and tracking questions, returns and refund requests, product questions, follow-ups, and other routine e-commerce support tasks.
Which e-commerce platforms can you work with?
I can work with Shopify, WooCommerce, Amazon, eBay, Walmart, Etsy, and BigCommerce.
Can you provide email and chat support?
Yes. I can assist with customer support through email, live chat, and other communication channels depending on your setup.
Can you handle customer complaints?
Yes. I can respond professionally to common customer complaints and issues while following your store's policies and guidelines.
Can you provide ongoing customer support?
Yes. I can provide ongoing support based on your required hours, workload, and customer volume.
Can I place an order directly?
Yes, if your requirements match one of my existing packages. For custom requirements or ongoing support, please contact me before ordering.
