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Marco B
@angelix_it
Automations for small businesses with no time to build them
Italy
Italian, English, Spanish
About me
I build automations and AI agents for small businesses that have no time to build them.
One client had an employee spending 1.5 hours a day on TikTok and Instagram, checking what worked in their niche. 1.5 hours x 220 working days: 330 hours saved in a year. The client gave me that number.
Before I quote, I tell you what not to automate. If a process doesn't work by hand yet, automating it makes it break faster.
I used to work in account management at Airbnb and in Amazon Premium Seller Support. When a seller's process broke, the call came to me.
Skills
Marco B
Offline •
Average response time: 1 hour
See my services
AI Implementation & Deployment
I will build an automation or ai agent for one daily task
Business Efficiency & Automation
I will audit your workflow and tell you what to automate and what not to
Portfolio
Work experience
Founder & Automation Specialist
Self Employed • Self-employed
Jan 2025 - Present • 1 yr 9 mos
Designed and deployed tailor-made AI agents and workflow automations for micro and small businesses. Focused on eliminating repetitive operational tasks (automated email categorization, competitive intelligence tracking, and lead scraping). Returned over 600+ operational hours to clients within the first year, providing complete API maintenance and technical monitoring.
Amazon Selling Partner Support | E-Commerce Process & Operations Specialist
Amazon • Full-time
May 2021 - Nov 2024 • 3 yrs 6 mos
Managed end-to-end technical escalations and operations for third-party (3P) sellers and Brand Registry across the EU market. Handled complex inventory feed files, API integrations, and catalog diagnostics. Resolved high-priority compliance cases and optimized merchant workflows while maintaining top-tier customer satisfaction (CSAT).
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francescabalda3
Spain
Esperienza molto positiva con Marco. Ha ascoltato le mie esigenze e mi ha proposto strumenti e soluzioni utili per il mio lavoro, spiegandone il funzionamento in modo chiaro. Ho apprezzato la rapidità nella consegna del materiale e la disponibilità a rispondere alle mie domande. Un servizio concreto e professionale, che consiglio.
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