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angella_taiw

ANGELLA FIELD

@angella_taiw

HVAC Field Service CRM and Dispatch Automation Specialist

Nigeria
English, Spanish, German
About me
Missed calls, messy dispatch, and disconnected job tools cost HVAC companies real booked work. I help home service teams connect Housecall Pro, ServiceTitan, Jobber, FieldEdge, Workiz, Zoho FSM, QuickBooks, Twilio, Gmail, Mailchimp, Calendly, and Zapier into cleaner lead, booking, dispatch, invoice, and follow-up systems. My focus is simple: faster response, better job tracking, fewer manual updates, cleaner customer records, and a field service workflow your office and technicians can actually use. Send your current process and I’ll map the best setup. ... Read more

Skills

a
angella_taiw
ANGELLA FIELD
Offline • 
Average response time: 1 hour

See my services

CRM Management
I will setup housecall pro servicetitan dispatch jobber automation hvac lead management
From$10 / projectMore details
CRM Management
I will integrate fieldpulse service fusion CRM quickbooks zapier hvac automation kvcore
From$10 / projectMore details

Portfolio

Work experience

Fiverr

Field Service CRM and Automation Specialist

Fiverr • Full-time

Jan 2026 - Present • 6 mos

Built and managed field service automation systems for HVAC, plumbing, electrical, and home service teams that needed cleaner lead handling, dispatch control, booking workflows, customer tracking, and back-office coordination. Work covered Housecall Pro setup, ServiceTitan dispatch support, Jobber pipeline structure, FieldPulse CRM workflows, Service Fusion lead capture, FieldEdge job tracking, Workiz automation, Zoho FSM booking flows, QuickBooks connection, Twilio SMS alerts, Gmail routing, Calendly scheduling, Mailchimp follow-up, and Zapier workflow builds. Created lead-to-job processes that move new calls, forms, ads, website inquiries, and referrals into the right CRM stage with assigned tags, service categories, customer details, source tracking, technician notes, and next-step alerts. Built workflows for missed-call text back, quote request routing, appointment reminders, job status updates, estimate follow-up, invoice handoff, customer reactivation, review requests, and internal office notifications. Worked with owners, dispatchers, office managers, and small service teams to remove manual copying between apps, reduce lost leads, improve response speed, organize customer records, and make field operations easier to manage. Also handled Zapier triggers, webhooks, form connections, calendar logic, email routing, SMS messaging, reporting sheets, workflow testing, documentation, and Loom walkthroughs so teams could understand and maintain the setup after delivery. Specialized in practical HVAC and field service systems where the goal is not extra software, but a working process that helps the business answer faster, book cleaner, dispatch better, follow up consistently, and keep job data organized from first inquiry to paid invoice.