Anghely R
Bilingual Customer Service Representative
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Portfolio
Work experience
Bilingual Customer Service Representative
Teleperformance • Full-time
Dec 2022 - Present • 3 yrs 11 mos
Working within a BPO campaign handling outbound and inbound calls. Part of the back-office team managing customer accounts. Responsible for the development of training sessions for staff, utilizing technical skills and strong interpersonal skills to ensure high-quality service delivery.
Sales Representative
Danone • Full-time
Feb 2013 - Dec 2017 • 4 yrs 10 mos
Acted as a Sales Representative for Danone, focusing on market presence and sales targets. Managed product distribution and customer relationships over a period of nearly five years, contributing to the brand's commercial success in the region.