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anmol_gupta22

Anmol G

@anmol_gupta22

Operations and Customer support Lead

Latvia
English
About me
Reliable and detail-oriented freelancer with experience in customer support, technical support, and account management. I provide professional chat, email, and voice support, ensuring clear issue resolution and a positive customer experience. Skilled in MS Office, data entry, web research, and administrative tasks, with fast typing and the ability to learn new tools quickly. I also assist with virtual assistant work, order processing, documentation, and basic troubleshooting. Available for immediate start and committed to accurate, high-quality results.... Read more

Skills

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anmol_gupta22
Anmol G
Offline • 
Average response time: 1 hour

See my services

Customer Support
I will provide professional email and live chat customer support
From$120 / projectMore details
Messaging & Emailing
I will professionally manage your customer support tickets in zendesk, freshdesk
From$150 / projectMore details

Work experience

Teleperformance

Subject Matter Expert

Teleperformance • Full-time

May 2021 - Aug 2022 • 1 yr 3 mos

I was employed for the client Norton for technical support wherein, I needed to handle multiple clients from all over the world if interacting over chat, and support client with inbound or outbound calls, if needed with remote access.

eClerx

Analyst

eClerx • Full-time

Dec 2019 - May 2021 • 1 yr 5 mos

I was employed for client Comcast/Xfinity, where I need to handle multiple customers at a same time to provide help in account, sales and technical support as well.

Concentrix

Representative

Concentrix • Full-time

Jun 2019 - Dec 2019 • 6 mos

I was employed for client OYO, which is global hotel booking brand. I used to interact with customer to fix their problems and resolve all sorts of escalations.