I will provide professional ecommerce email customer support

Philippines

I speak English, Tagalog, Spanish

Bilingual Shopify Customer Support Specialist Email Chat and Order Management

I am a customer experience specialist with over five years of hands-on experience across e-commerce, tech, and financial services. I specialize in Zendesk optimization, Shopify operations, and fraud i...
About this Gig

Are you looking for a reliable email support specialist to help manage customer inquiries and improve customer satisfaction?


I have 8+ years of customer service experience supporting eCommerce businesses and handling high-volume customer inquiries. I provide professional, friendly, and efficient email support to ensure your customers receive timely and accurate assistance.


Services I offer:

Customer email support

Order tracking and WISMO inquiries

Refunds, returns, and exchanges

Product inquiries

Order modifications and cancellations

Complaint resolution

Zendesk and Gorgias ticket handling

High-volume inbox management


Why work with me?

8+ years of customer support experience

Excellent written English communication

Fast response times

Detail-oriented and organized

Professional and empathetic customer care

Experience with Shopify and eCommerce stores


My goal is to provide outstanding customer service that helps improve customer satisfaction and strengthen your brand reputation.


Please contact me before placing an order so we can discuss your requirements.

Language:

English

Filipino

Timezone:

24/7

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