I will provide professional ecommerce email customer support
Bilingual Shopify Customer Support Specialist Email Chat and Order Management
About this Gig
Are you looking for a reliable email support specialist to help manage customer inquiries and improve customer satisfaction?
I have 8+ years of customer service experience supporting eCommerce businesses and handling high-volume customer inquiries. I provide professional, friendly, and efficient email support to ensure your customers receive timely and accurate assistance.
Services I offer:
Customer email support
Order tracking and WISMO inquiries
Refunds, returns, and exchanges
Product inquiries
Order modifications and cancellations
Complaint resolution
Zendesk and Gorgias ticket handling
High-volume inbox management
Why work with me?
8+ years of customer support experience
Excellent written English communication
Fast response times
Detail-oriented and organized
Professional and empathetic customer care
Experience with Shopify and eCommerce stores
My goal is to provide outstanding customer service that helps improve customer satisfaction and strengthen your brand reputation.
Please contact me before placing an order so we can discuss your requirements.
Language:
English
•
Filipino
Timezone:
24/7
