Ann K

@annsambi

Customer Success and Operations Expert

Kenya

English, Swahili

About me

Customer Success and Operations Specialist with 10+ years of experience improving customer satisfaction, onboarding B2B clients, increasing customer retention, and driving operational excellence. Proven track record in customer service operations, contact center management, customer onboarding, and coaching high-performing support teams. Skilled in translations, customer success, virtual assistance, and accurate data entry. Experienced with tools including Pylon, Zendesk, Slack, Salesforce, Google Workspace, ClickUp, and Statusbrew.... Read more

Skills

Project coordinator
Quality assurance expert
Operations manager

Ann K

Offline •

Average response time: 3 hours

See my services

Customer Success

I will provide professional customer support, VA for your business

Message Ann K

AwayAvg. response time: 3 Hrs

Need to get creative?

Looking for tech experts?

Ready to reach and convert consumers?

Looking for writers?

Get your business running smarter

Ann K