I will provide professional german email support for shopify and ecommerce

Germany

I speak English

German Customer Support

German Customer Support & E-Mail Management ​Zuverlässige und erfahrene Unterstützung für deinen Kundenservice im deutschsprachigen Raum. ​Was ich biete: 100% Inbound-Support, professionelle E-Mail- u...
About this Gig

Are you running a Shopify or E-Commerce store and losing time answering customer emails? I am here to help!


I offer reliable, friendly, and professional German native E-Mail and Ticket Support to make sure your customers stay happy and loyal.


What I can help you with:

- Answering customer inquiries about order status, tracking, and shipping

- Handling returns, exchanges, and refund requests

- Answering product-related questions accurately

- Professional ticket handling (Zendesk, Gorgias, Freshdesk, or standard Email)


Why choose me?

- 100% German Native Speaker with perfect grammar and tone

- Reliable & Fast: Swift response times to increase customer satisfaction

- Privacy-Focused: Safe and discreet handling of your customer data


Note: This gig is strictly for written support (Email / Tickets / Chat). No phone calls.


Feel free to contact me before placing an order to discuss your custom needs!


Service type:

Non-technical support

Language:

German

Timezone:

24/7

Support software:

Freshdesk

•

Zendesk

•

Gorgias