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antorodriguez17

Anto

@antorodriguez17

Translator and customer support

Uruguay
Spanish, English
About me
I'm a friendly, customer-focused professional with a strong problem-solving mindset. I have 5 years of customer service experience and excel at active listening and providing solutions that ensure customer satisfaction. I'm interested in written customer support (email, WhatsApp, social media, etc.) and translation, mainly from English into Spanish. Spanish is my native language, and I've been independently studying English for years, consistently achieving top marks in high school.... Read more

Skills

a
antorodriguez17
Anto
Offline • 

See my services

Messaging & Emailing
I will support customers via messages
From$45 / projectMore details

Work experience

McDonald's

Cashier and customer service

McDonald's • Full-time

Nov 2021 - May 2025 • 3 yrs 6 mos

I significantly increased sales by promoting a newly launched app in my country, guiding customers through its features and benefits. I also used effective communication and personalized recommendations to boost café sales, suggesting products based on each customer's preferences, needs, and budget while highlighting relevant promotions. My achievements include being selected as Shift Star multiple times, Employee of the Month in December 2024, and Barista of the Year in 2023.