I will provide live chat email and phone customer support
About this Gig
Looking for an experienced, high-touch customer support representative for your e-commerce store or food delivery app?
With 4 years of hands-on experience handling customer support across the US and UAE markets, I bring deep expertise in fast-paced retail and food delivery operations. I understand the fast response times, high empathy, and problem-solving skills needed to handle real-time delivery issues, order tracking, returns, and complex customer queries smoothly.
Services Covered:
Live Chat & Messaging: Real-time customer support via app chat, website live chat, WhatsApp Business, and social media DMs.
Email Support: Efficient ticket resolution, dispute handling, order adjustments, and refund/exchange processing.
Phone Support: Clear, professional inbound/outbound call handling with native-level phone etiquette.
E-Commerce & Delivery Tools: Skilled in Shopify, Zendesk, Freshdesk, Intercom, and major order/driver dispatch platforms.
Why Choose Me?
4 Years of Specialized Experience: Proven track record in fast-paced e-commerce retail and live food delivery logistics.
US & UAE Market Expertise: Accent-neutral, culturally aware communication
