I will be your ecommerce live chat and customer support agent

Venezuela

I speak Spanish, English

Customer Support and Live Chat Specialist

Hi! I am a Customer Support Specialist and Virtual Assistant with strong experience in customer service, issue resolution, and inventory/data management. I specialize in live chat support, social medi...
About this Gig

Are you looking for a reliable, fast, and dedicated Customer Support Agent for your e-commerce store or business? I am here to help you manage your customer communications smoothly and efficiently.

What I can do for you:

Live Chat & DM Support: Prompt responses on Instagram, WhatsApp, Facebook, and website live chat.

Email Handling: Managing inquiry tickets, tracking orders, and handling general customer questions.

Order & Inventory Management: Assisting with status updates, basic tracking, and customer issue resolution.

Flexible Availability: Dedicated coverage for evening shifts and weekends to ensure continuous customer care.

Why choose me?

Strong attention to detail and empathetic communication.

Fluent in Spanish and proficient in English.

Reliable, fast learner, and fully focused on high customer satisfaction.

Please send me a message before placing an order so we can discuss your specific needs and setup.

Messaging platform:

Email

•

Social media

•

Live chat

Language:

English

•

Spanish

Work model:

Project-based

•

Weekly assistance

Industry:

Business services & consulting

•

E-Commerce

Purpose:

Business

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