Arbab A

PlayStation Expert (Remote)

Sony • Freelance

Nov 2022 - Nov 2023 • 1 yr

- Resolved player queries related to hardware, software, and subscriptions. - Provided timely solutions related to system updates, parental control, payments etc.

Graphic Designer & IT Specialist

Masari Ltd, London, United Kingdom • Full-time

Sep 2018 - Apr 2021 • 2 yrs 7 mos

- Created visually compelling product images and promotional graphics for online listings on Amazon and the company website, enhancing brand visibility and customer engagement. - Designed and developed marketing materials, including banners, and email campaigns, to drive traffic and increase sales. - Implemented data analytics to track sales trends and customer behavior, providing actionable insights to inform marketing strategies. - Collaborated with cross-functional teams to integrate inventory management systems. - Conducted regular website audits to identify and resolve technical issues, enhancing website security and functionality. - Provided technical support and training to staff on IT systems and e-commerce tools, fostering a more knowledgeable workforce. - Stayed current with industry trends and design techniques, continuously improving skills and contributing innovative ideas to marketing campaigns.