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areeba_masood16

Areeba M

@areeba_masood16

FrenchSpeaking Customer Experience Guest Relations Specialist

France
English, French, Urdu, Hindi
About me
I am a French-speaking hospitality professional with two years of front-office experience at ibis in France. I have strong communication skills and extensive experience providing high-quality service to international guests, managing reservations, and handling front-office operations efficiently.... Read more

Skills

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areeba_masood16
Areeba M
Offline • 

See my services

Writing & Translation
I will be your french virtual assistant, customer support,

Work experience

Accor

receptionist

Accor • Full-time

Aug 2024 - Aug 2026 • 2 yrs

Customer Experience Specialist with hands-on expertise in international hospitality support (IBIS), delivering bilingual French/English guest management, ticket resolution, and high-touch client communication

Carrefour

Cashier

Carrefour • Part-time

Oct 2022 - Jan 2024 • 1 yr 3 mos

Processed cash and card payments accurately while working efficiently in a busy retail environment. Maintained brand identity across platforms and provided direct service to a diverse customer base.