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FrenchSpeaking Customer Experience Guest Relations Specialist
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receptionist
Accor • Full-time
Aug 2024 - Aug 2026 • 2 yrs
Customer Experience Specialist with hands-on expertise in international hospitality support (IBIS), delivering bilingual French/English guest management, ticket resolution, and high-touch client communication
Cashier
Carrefour • Part-time
Oct 2022 - Jan 2024 • 1 yr 3 mos
Processed cash and card payments accurately while working efficiently in a busy retail environment. Maintained brand identity across platforms and provided direct service to a diverse customer base.