I will be your reliabale customer support agent and virtual assistant

Customer Support and VA| EN/ES | Remote-Ready | +3.5 Years Experience

Are you looking for someone who doesn't just complete tasks but anticipates needs, catches errors before they happen, and keeps everything running smoothly behind the scenes? That's exactly what I bring.

With +3.5 years of professional experience as a Team Lead, Quality Analyst, and Client Services Representative including 1+ year in fully remote environments I combine real operational leadership with sharp administrative skills to support executives, founders, and teams at the highest level.

What I can do for you:

• Email & Inbox Management Organize, respond, filter, and follow up so your inbox never controls your day
• Calendar & Meeting Scheduling Coordinate across time zones, avoid conflicts, and keep your schedule optimized
• Data Entry & Reporting Accurate, fast, and organized with Power BI and Excel skills to turn data into insights
• Project Coordination Track tasks, deadlines, and progress using Trello, Asana, or Notion
• Document & File Management Create, organize, and maintain SOPs, templates, and internal guides
• Customer Support Management Handle tickets, respond to clients
• Quality Analysis