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Fiverr Pro
English
$
USD
I will build a custom ai customer support agent and helpdesk
Ariful Islam
Top Rated
About this gig
Your team answers the same questions all day. An AI customer support agent should close those tickets, not just chat.
I build custom AI support agents on your data, rules and tone. Not a template chatbot.
What it does:
- Answers only from approved sources and cites them
- Takes action: order lookups, refunds
- Above your limit? It waits for a teammate's yes
- Unsure? It asks your team on WhatsApp or Slack, then remembers
- Hands over to a human with full context and a suggested reply
- Reports every question it couldn't answer
Channels: website live chat, WhatsApp, Facebook Messenger, Instagram, Slack, MS Teams, Telegram
Can connects to your other 3rd party services
Why me:
- Top Rated, 4.9 from 263 reviews, 350+ projects, clients in 40+ countries
- Shipped AI systems in production during FIFA World Cup 2026 matches
- Any major model, your API keys, your data
- Hosted in our cloud or your own AWS, Azure or GCP
- No seat fees, no per-answer fees. You own the code
Not sure yet? Order the prototype: a working agent on your public website in 3 days.
Message me your website and your top 3 support questions.
Get to know Ariful Islam
Ariful Islam
AI Infrastructure and Platform Engineer
Top Rated
- FromBangladesh
- Member sinceJun 2017
- Avg. response time1 hour
- Last delivery4 months
Languages
English
I possess over a decade of academic background complemented by five years of hands-on experience in the IT field.
During my professional journey, I have collaborated with organizations spanning across 35 different countries, accumulating invaluable international exposure.
My career has primarily focused on DevOps and Cloud Engineering, where I have becoming proficient in a wide range of technologies, including Linux, Web technologies, and tools like Docker, Kubernetes, Ansible, GitLab and Terraform. Additionally, I have mastered various cloud platforms such as AWS, GCP, Azure, DigitalOcean
My Portfolio
FAQ
Is this just a chatbot?
No. It takes actions in your systems, within limits you set, and asks your team before anything above them.
Will it make things up?
It answers only from knowledge you approve and shows the source. When it can't, it asks one of your people instead of guessing.
Do I pay monthly fees?
No seat or per-answer fees. Model usage bills to your own API account at cost. Optional managed hosting is quoted separately.
What do you need from me to start?
Your website, your top questions or a sample of tickets, and access to the tools the agent should connect to. I send a short checklist when you order.
Which AI model do you use?
Whichever fits your data and budget: Claude, GPT, Gemini or an open model. You hold the API keys.
Who owns the result?
You do. Code, prompts, workflows and data are documented and handed over.
What if my project is bigger than what is described?
Order the Discovery extra or message me. I scope it on a Fiverr call and send a custom offer.
