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Our agency will be doing salesforce integration with cti tools like twilio ringcentral and more
One Stop Shop for All Your Salesforce and Zoho Needs!
We're a passionate team of Salesforce experts who help businesses like yours harness the power of the CRMs. We don't just speak tech – we translate it into solutions that drive growth, streamline proc...
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About this Gig
Are you looking to connect your Salesforce CRM with CTI tools like RingCentral, Twilio, Aircall, or others?
We specialize in integrating telephony [CTI] tools with Salesforce to enhance customer communication, manage workflows, and improve sales and support processes.
From setting up Twilio, RingCentral, Aircall, or Five9 with Salesforce to automating call logging, IVR, and real-time analytics, I ensure a seamless and efficient telephony integration for optimized business operations.
Services we offer:
CTI Integration with Salesforce (Twilio, RingCentral, Aircall, Five9 & more)
Click-to-Dial & Automatic Call Logging
Omni-Channel & Call Routing for Salesforce Service Cloud
Real-Time Call Analytics & Reporting
Custom Call Flows & Workflow Automation
Note: Please message us if you have any specific requirements or questions, and make sure the scope of work is finalized before placing an order.
Cloud provider:
Salesforce Cloud
Cloud computing resource:
Cloud SQL
Clients We’ve worked with
Elite Status Group
Integrated Salesforce with Slack so that lead updates, tasks, reminders, and important notifications automatically appear in Slack. This helped the team communicate faster, stay updated in real time, and reduce manual follow-ups between teams.
Apr 2026
Source Advisors
Salesforce and Conga integration setup and optimization.
Jul 2025-Oct 2026
Portfolio
FAQ
How does CTI integration with Salesforce improve customer communication?
CTI integration enables seamless call management, automatic call logging, click-to-dial functionality, and real-time customer insights within Salesforce, enhancing communication efficiency.
Which CTI tools can be integrated with Salesforce?
We integrate popular CTI tools like Twilio, RingCentral, Aircall, Five9, and more, ensuring smooth telephony operations within Salesforce.
Can I automate call logging and workflow processes?
Yes! Our integration allows automatic call logging, IVR setup, call routing, and workflow automation to streamline sales and support operations.
Does CTI integration support omnichannel communication?
Absolutely! It enables omnichannel support, including voice, SMS, and chat, ensuring seamless customer interactions across different channels.
Is real-time call analytics available with Salesforce CTI integration?
Yes, we provide real-time call analytics, reporting dashboards, and insights to track call performance and optimize business operations
