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Aroop C
@aroopchatter
General Manager for Systems, Audit and Compliancese
India
Hindi, English
About me
I am a passionate hospitality leader and mentor with extensive experience managing operations for prestigious brands like Marriott, Taj, and Hyatt. I pride myself on being a creative, empathetic, and humane leader who focuses on procurement, customer retention, and coaching to drive excellence in the hospitality industry.
Skills
Aroop C
Offline •
Average response time: 1 hour
See my services
Business Strategy & Innovation
I will analyze hotel and restaurant operations to optimize profit
Portfolio
Work experience
Operations Manager
The Five • Full-time
Feb 2018 - Jun 2018 • 4 mos
Managed operations for a large-scale facility comprising 853 rooms and apartments along with 13 diverse Food and Beverage outlets.
Marriott International
Full-time • 6 yrs 6 mos
Food and Beverage Manager
Jul 2014 - Feb 2018 • 3 yrs 7 mos
Managed 164 rooms, 34 apartments, and 15,000 sqft of banquet space. Led a team of 115 staff across multiple outlets including an award-winning bar. Officiated as interim General Manager for 6 months.
Front Desk Manager
Sep 2004 - Aug 2007 • 2 yrs 11 mos
Led the front desk operations in the Mumbai area, managing guest relations, check-in/out procedures, and ensuring high levels of customer satisfaction.
