
MUHAMMAD ARSLAN
Team Lead Operations
Skills

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Work experience
Team Lead Operations
Consultancy • Full-time
May 2022 - Present • 4 yrs 6 mos
Medical Billing Specialist | Team Lead Operations Progressed from Trainee Billing Executive to Team Lead Operations, gaining comprehensive experience in US healthcare Revenue Cycle Management (RCM) and medical billing operations. Key Responsibilities & Achievements: • Managed full-cycle medical billing operations for multiple healthcare specialties. • Processed medical claims, including charge entry, claim submission, and payment posting. • Performed insurance eligibility verification and benefits checks. • Managed Accounts Receivable (AR) follow-ups and communicated with insurance companies regarding outstanding claims. • Investigated claim denials and rejections, identified root causes, and implemented corrective actions. • Prepared and followed up on denial appeals to improve claim resolution and reimbursement. • Monitored claim statuses and worked on reducing billing errors and claim rejections. • Analyzed rejection trends and prepared billing performance and operational reports. • Assisted in supervising daily billing operations and coordinating team workflows as Backup Team Lead. • Supported, trained, and guided junior billing staff to maintain accuracy and productivity. • Coordinated with clients and internal teams to resolve billing-related issues. • Maintained compliance with HIPAA guidelines and healthcare billing standards. Core Expertise: Full-Cycle RCM | Medical Billing | AR Management | Denial Resolution | Claims Processing | Payment Posting | Insurance Verification | Team Coordination| Enrollment & Credentialling