I will build a business chatbot for telegram, whatsapp and web
About this gig
BUSINESS CHATBOTS & AUTOMATION
I build reliable rule-based chatbots for Telegram, WhatsApp, Instagram, Facebook, websites and Viber.
Suitable for customer support, lead generation, bookings, orders and business process automation.
WHAT I CAN BUILD:
- lead collection and customer support
- booking and order workflows
- CRM and database integrations
- REST API and webhook integrations
- payments and business workflows
- notifications and reporting
- custom multi-step conversation flows
I approach bots as software systems, not just message scripts. You get structured logic, error handling, maintainable source code and a solution designed for future extension.
Core stack: Python, aiogram, FastAPI, PostgreSQL, Redis, Docker, REST APIs and WebSockets.
12+ years in software engineering. CTO and systems architect.
This Gig is for rule-based automation. AI assistants, LLMs and RAG systems are offered separately.
Get to know Artem Sarkisian
Software Engineer and Systems Architect: Backend, AI, Trading
- FromArmenia
- Member sinceJan 2023
- Avg. response time1 hour
Languages
English, Russian, Ukrainian, Armenian, Slovak
My Portfolio
Other Chatbot Development Services I Offer
FAQ
What is included in the Basic package?
The Basic package includes one simple chatbot flow up to 5 steps, basic commands, conversation logic, and source code. API integrations, databases, authentication, analytics, and deployment are not included.
What counts as one chatbot flow?
One flow is one independent user path from start to result. For example: start -> answer questions -> confirm details -> send request.
Can you integrate the bot with my CRM, website, or API?
Yes. I can connect the bot to one or more external systems using REST API, webhooks, databases, or supported third-party services. Each integration is limited to the scope selected in your package or extras.
Will I receive the source code?
Yes. Source code is included in all packages. You are not locked to me and can continue development with another developer later.
Can you deploy the bot and make it run 24/7?
Yes. Deployment is available as an extra. I can deploy the bot on one VPS using Docker, configure the environment, and set up automatic restart.
Can you add more chatbot scenarios later?
Yes. Additional independent flows can be added as an extra. One extra flow includes up to 5 steps using the existing bot structure and integrations.
Do you build AI chatbots in this Gig?
This Gig is focused on rule-based business chatbots and automation. AI assistants, LLMs, RAG, and knowledge-base chatbots are offered separately.
Which platforms do you support?
Telegram, WhatsApp, Instagram, Facebook, websites, and Viber, depending on the available platform API and required functionality.
What do I need to provide before development starts?
Please provide the required platform, desired user flow, texts or business rules, required integrations, and access credentials where necessary.
What is considered a revision?
A revision is a correction within the originally agreed scope. New flows, integrations, features, or changes to the project structure are additional work.
