
Arturo Herrera
Hubspot Consultant
Skills

See my services

Work experience
Hubspot Consultant - On The Fuze
HubSpot • Full-time
Jul 2025 - Mar 2026 • 8 mos
I help B2B companies stop 'fighting' with HubSpot and start actually using it to grow. Most people can set up the tool, but I focus on the strategy that makes it work long-term. At On The Fuze, I spend my days untangling complex CRM architectures and building automations that actually save people time. Whether it's designing a Strategic Partnerships pipeline from scratch or migrating hundreds of thousands of records without losing data, my goal is the same: translate 'tech-speak' into clear recommendations and documentation that your team will actually use. If your HubSpot instance grew faster than your process, or you're tired of seeing a messy pipeline, let’s talk.
Customer Operations Manager - Virtual Emily
Tech Data • Full-time
Jan 2023 - Dec 2024 • 1 yr 11 mos
- Led the operational strategy for Customer Service, Data, and Sales teams, enhancing cross-functional integration and efficiency. - Played a key role in the documentation and implementation of the ISO 9001 Quality Management System, ensuring compliance with international standards. - Managed risk scenarios and pivotal client situations, driving customer retention and business growth. - Designed, implemented, and delivered targeted training sessions for area leaders on both operational practices and the Integrated Management System, resulting in improved team performance. - Developed historical and real-time operational growth reports using Power BI to create effective dashboards for continuous improvement. - Customized and integrated digital tools (Microsoft 365, Power BI, HubSpot, ClickUp) to optimize reporting processes and enhance decision-making. - Consistently achieved and surpassed the goals set by the Executive Committee by aligning daily performance with established OKRs. Key Achievements: Achieved a 40% increase in annual customer retention through the implementation of operational improvements that led to an 80% enhancement in service quality.