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arwaz_khan_m365

Arwaz Khan

@arwaz_khan_m365

Microsoft 365 Setup and Security for small businesses

India
English
About me
Microsoft 365 setup and security specialist. I lead operations for 5,000+ enterprise Microsoft 365 users at Concentrix and bring that standard to small businesses and startups. I configure Exchange Online, Entra ID, Conditional Access, Intune, Teams, and SharePoint. I enforce MFA, verify SPF, DKIM, and DMARC, and deliver a handover report your team can follow. I built PowerShell automation that cut user provisioning from 45 to 3 minutes and manual work by 80%. Weekend delivery available, responses within 2 hours. Message me with your tenant size and I will reply with a scope and price.... Read more

Skills

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arwaz_khan_m365
Arwaz Khan
Offline • 
Average response time: 1 hour

See my services

Email Management
I will set up microsoft 365 tenant, email and security for your business

Work experience

Teleperformance

Technical Subject Matter Expert, Enterprise IT and Cloud

Teleperformance • Full-time

Jul 2025 - Mar 20268 mos

Served as senior escalation point for the support organization across Microsoft 365, Windows Server, Active Directory, DNS, DHCP, VPN, and full IT infrastructure. Diagnosed ambiguous multi-layered issues with advanced root cause analysis, cutting repeat incidents by 30% and raising first-call resolution by 20%. Mentored engineers on troubleshooting and escalation judgment, and authored SOPs and playbooks adopted team-wide.