Asad

Director HR & OD

Hotel One • Full-time

Feb 2017 - Apr 2022 • 5 yrs 2 mos

Led HR, Organizational Development, and Administration across 20 hotels in 15 cities, partnering with senior leadership to strengthen organization capability, employee engagement, leadership development, and service culture across a geographically dispersed workforce. • Established structured talent review and succession processes across the chain, enabling leadership teams to assess bench strength, identify high-potential employees, and ensure continuity in critical roles. • Integrated performance management, talent assessments, and development planning by driving Balanced Scorecards, IDPs, and targeted capability-building initiatives to strengthen leadership readiness and service delivery standards. • Partnered with senior leadership on executive hiring, successfully recruiting 20+ C-level and senior leaders to strengthen organizational capability. • Implemented a cloud-based HCM system, automating HR operations and reducing administrative costs by 30%. • Led employee engagement initiatives, resulting in the organization being recognized as “Best Place to Work – 2019” in the hospitality sector.