a
ashergood

Asher Edward

@ashergood

I will write BRD, FRS, user stories and technical documentation for your project

Pakistan
English
About me
I am a Senior Business Analyst and Telecom CRM expert with 15+ years of experience in BSS/OSS and fintech, working with PTCL, Ufone, Jazz and Zong. I specialize in BRD, FRS, system architecture diagrams, user stories and process workflows, helping businesses convert requirements into clear, structured and developer-ready documentation. Expert in CRM analysis, system integration and Excel-based reporting, ensuring smooth communication between business and technical teams. If you need professional, high-quality technical documentation, I am here to help.... Read more

Skills

a
ashergood
Asher Edward
Offline • 
Average response time: 1 hour

See my services

Technical Writing
I will write brd, frs and user stories for your project
From$20 / projectMore details

Work experience

Etisalat

Manager CRM Operations / Business Analyst

Etisalat • Full-time

Aug 2022 - Present • 3 yrs 9 mos

Leading CRM operations and requirement analysis for telecom systems. Delivering BRD, FRS and workflow solutions, supporting business teams and ensuring smooth system operations and reporting.