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$
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Ashley N
@ashnav94
Escalation Specialist
United States
Spanish, English
About me
I am an Escalation Specialist seeking a role to learn, grow, and advance my skills in marketing and business. I have a love for business and clients, possessing excellent communication skills with the public, supervisors, and my peers. I am a humble, compassionate, and hard worker dedicated to helping bring awareness to services and products.
Skills
Ashley N
Offline •
Average response time: 15 hours
See my services
Profile Setup & Integration
I will build your website create content and marketing materials
Work experience
Escalation Specialist
Wells Fargo • Full-time
Feb 2026 - Present • 7 mos
Serving as an Escalation Specialist at Wells Fargo. Responsible for managing complex client issues, resolving high-level disputes, and ensuring customer satisfaction through effective communication and problem-solving within the banking sector.
Fraud Analyst
Bank of America • Full-time
Dec 2024 - Jun 2025 • 6 mos
Dedicated to helping the community by fighting against fraud and protecting client assets. Analyzed suspicious activities and implemented security measures to safeguard financial transactions and maintain institutional integrity.
Sales Specialist
Ulta Beauty
Jan 2012 - Dec 2013 • 1 yr 11 mos
Served as a Sales Specialist, focusing on customer engagement and product knowledge. Responsible for driving sales, assisting clients with beauty selections, and maintaining the visual standards of the retail environment.
