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ashraful_alam11

Ashraful Alam

@ashraful_alam11

Email Marketing Specialist Flows Campaigns and Automation

Bangladesh
English
About me
Hi, I help businesses grow through strategic email marketing that drives sales, retention, and customer engagement. I work with ecommerce brands, coaches, and service-based businesses to build high-converting automation flows, campaigns, newsletters, and lifecycle email systems. My experience includes platforms like Klaviyo and Mailchimp, with a focus on clean design, persuasive copy, and measurable growth. Whether you need abandoned cart recovery, lead nurturing, client retention, or promotional campaigns, I’m here to help build an email strategy that fits your business goals.... Read more

Skills

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ashraful_alam11
Ashraful Alam
Offline • 

See my services

Email Design
I will design ecommerce email templates and flows for klaviyo
From$15 / projectMore details

Portfolio

Work experience

Infosys

Subject Matter Expert (SME) / Quality Analyst – Content Moderation

Infosys • Full-time

May 2021 - Nov 2023 • 2 yrs 6 mos

Worked as a Subject Matter Expert (SME) / Quality Analyst in a content moderation and quality assurance role for IMO platform operations under Infosys. Key Responsibilities: • Oversaw quality performance for a team of approximately 50+ content moderators • Monitored workflow accuracy and ensured compliance with operational standards • Provided coaching, feedback, and performance improvement guidance to team members • Maintained productivity and quality benchmarks in a high-volume operational environment Cross-Team Coordination: • Maintained close communication with IMO operations and QA teams • Ensured alignment on quality standards, workflow processes, and performance expectations • Supported continuous improvement initiatives through reporting insights and identifying trends Skills Developed: • Data analysis and performance tracking • Strong attention to detail and quality assurance • Communication and cross-team collaboration • Process management and operational optimization • Coaching, mentoring, and team performance improvement This role strengthened my ability to manage structured processes, analyze performance metrics, and ensure consistent quality standards in a fast-paced environment.