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Tanvir Hassan
@askandanswer
Level 1
Together we work, Together we achieve
Bangladesh
English
About me
Hi, I’m Tanvir Hassan, a professional customer support agent with over 3+ years of experience in email support, live chat, social media management, and inbound calls. I’ve worked across e-commerce and tech, delivering reliable, high-quality service. I focus on customer satisfaction, handling every interaction with professionalism, empathy, and care. I’m dedicated to improving customer relationships and efficiently managing inquiries to elevate your overall support experience.
Skills
Tanvir Hassan
$10/hour
Offline •
Average response time: 10 hours
See my services
Customer Support
I will provide customer service for your drop shipping business
Product Upload
I will do high converting shopify product listings
Want to work on an hourly basis?
Tell Tanvir Hassan what you need.
$10
/
hourPortfolio
Work experience
Chief Operational Officer
FlyHeart Company • Full-time
Aug 2023 - Jul 2025 • 1 yr 11 mos
I was responsible for leading and scaling Shopify-based e-commerce operations, overseeing store development, theme customization, template optimization, and product listing management. I directed the end-to-end operational flow of Shopify stores, ensuring performance, scalability, and a seamless customer experience. I managed Shopify themes, templates, and storefront architecture, collaborating closely with developers and designers to implement conversion-focused layouts, optimize site speed, and maintain brand consistency across multiple stores. I also oversaw product catalog structuring, collection logic, pricing updates, and inventory workflows within Shopify. In addition, I coordinated integrations with third-party apps, payment gateways, fulfillment systems, and automation tools to streamline operations and improve efficiency. My role included monitoring store performance, resolving operational bottlenecks, and implementing best practices to support revenue growth and long-term scalability within the Shopify ecosystem.
11 Reviews
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Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
1-5 out of 11 Reviews
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Most relevant
abdullajamal1
Repeat Client
Italy
Excellent work as always! This is my second time working with him and he’s consistently professional, fast, and reliable. He fixed my Shopify product perfectly and delivered exactly what I needed. Highly recommended!
Seller's Response
Helpful?
arwinpower
Netherlands
Very happy with it, looks great, and communication was excellent. I definitely recommend working with him. Top notch!
Seller's Response
Helpful?
miguellopes974
Portugal
Helpful?
abdullajamal1
Repeat Client
Italy
Great experience! Fast delivery, excellent communication, and top-quality work. Highly recommend!
Helpful?
blackksocks
Repeat Client
United Kingdom
Seller's Response
Helpful?
