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Tanvir Hassan
@askandanswer
Level 1
Shopify Customer Support Specialist And Virtual Assistant
Bangladesh
English
About me
Need a reliable Shopify Customer Support Specialist? You're in the right place! I help eCommerce brands deliver outstanding customer experiences through professional email & live chat support, order management, product listings, returns, refunds, and store operations. I'm committed to fast communication, accuracy, and proactive support that keeps customers happy and your business running smoothly. Let's build long-term success together!
Skills
Tanvir Hassan
$10/hour
Offline •
Average response time: 1 hour
See my services
Customer Support
I will be your shopify customer support specialist
Product Upload
I will upload products to your shopify store with SEO optimization
Want to work on an hourly basis?
Tell Tanvir Hassan what you need.
$10
/
hourPortfolio
Work experience
Chief Operational Officer
FlyHeart Company • Full-time
Aug 2023 - Jul 2025 • 1 yr 11 mos
I was responsible for leading and scaling Shopify-based e-commerce operations, overseeing store development, theme customization, template optimization, and product listing management. I directed the end-to-end operational flow of Shopify stores, ensuring performance, scalability, and a seamless customer experience. I managed Shopify themes, templates, and storefront architecture, collaborating closely with developers and designers to implement conversion-focused layouts, optimize site speed, and maintain brand consistency across multiple stores. I also oversaw product catalog structuring, collection logic, pricing updates, and inventory workflows within Shopify. In addition, I coordinated integrations with third-party apps, payment gateways, fulfillment systems, and automation tools to streamline operations and improve efficiency. My role included monitoring store performance, resolving operational bottlenecks, and implementing best practices to support revenue growth and long-term scalability within the Shopify ecosystem.
12 Reviews
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Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
1-5 out of 12 Reviews
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Most relevant
arwinpower
Netherlands
Ongoing collaboration
Really great work, more then i expected. I will definity want to work with Tanvir Again. Amazing guy!
Helpful?
abdullajamal1
Italy
Ongoing collaboration
Excellent work as always! This is my second time working with him and he’s consistently professional, fast, and reliable. He fixed my Shopify product perfectly and delivered exactly what I needed. Highly recommended!
Seller's Response
Helpful?
arwinpower
Netherlands
Ongoing collaboration
Very happy with it, looks great, and communication was excellent. I definitely recommend working with him. Top notch!
Seller's Response
Helpful?
miguellopes974
Portugal
Helpful?
abdullajamal1
Italy
Ongoing collaboration
Great experience! Fast delivery, excellent communication, and top-quality work. Highly recommend!
Helpful?
