I will provide expert ecommerce and logistics support
Delivery Operations Coordinator
About this Gig
Running an e-commerce store is tough when youre stuck answering the same tracking questions and handling shipping headaches all day. Im here to take that off your plate so you can focus on growing your business.
With a solid background in operations, customer support, and backend logistics, I help e-commerce brands keep their operations smooth and their buyers happy.
How I can help your store:
- Customer Support: Friendly, fast responses across live chat, email, and helpdesk tickets to turn tricky customer situations into positive reviews.
- Logistics & Order Tracking: Keeping a close eye on shipment statuses, untangling carrier delays, and fixing order issues before they turn into refunds.
- Daily Operations: Keeping your order logs clean, updating inventory/listings, and ensuring your backend workflow stays organized.
- Daily/Weekly Recaps: Clear, concise summary reports on ticket volume and logistics status so you always know where things stand.
Im proactive, detail-oriented, and easy to work with. I take ownership of the daily operational noise so you don't have to micro-manage.
Drop me a message before ordering so we can go over your store's setup!
Messaging platform:
•
SMS
•
Social media
•
Live chat
Language:
English
Work model:
Weekly assistance
•
Monthly retainer
Industry:
E-Commerce
•
Logistics
Purpose:
Business
