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asyrafsiharib

Asyraf

@asyrafsiharib

IT Executive Infrastructure

Malaysia
Malay, English
About me
I am an experienced IT Infrastructure Executive with a strong background in system administration, network troubleshooting, and server management. I specialize in deploying monitoring solutions like Zabbix, managing Active Directory, and maintaining VMware vSphere environments. My expertise includes hardware maintenance, technical support, and ensuring IT security compliance across diverse organizational infrastructures.... Read more

Skills

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asyrafsiharib
Asyraf
Offline • 
Average response time: 1 hour

See my services

Data Typing
I will do excel, word, data entry
From$20 / projectMore details

Work experience

AMD

IT INFRA EXCUTIVE

AMD • Full-time

Jan 2025 - Present • 1 yr 6 mos

Provide onsite technical support for hardware, software, and networking issues. Install, configure, and maintain computers, printers, and other IT equipment. Troubleshoot and resolve system errors, connectivity issues, and software malfunctions. Assist with user account setup, password resets, and access management. Perform routine maintenance and system updates to ensure optimal performance. Document and track support requests in the ticketing system. Collaborate with IT teams to escalate and resolve complex technical issues. Provide training and guidance to end-users on IT policies and best practices. Ensure compliance with company IT security policies.