
atashab
helping business with admin, customer service, and digital support
Skills

See my services


Portfolio
Work experience
Receptionist cum Admin Assistant
Construction • Full-time
Aug 2026 - Present • 2 mos
Manage daily reception duties, including handling calls, welcoming clients and visitors, responding to inquiries, and coordinating service requests. Provide administrative support by arranging meetings, preparing and organizing documents, and maintaining proper office files and records. Assist with project documentation, including preparing and compiling Minutes of Meetings, Weekly Progress Reports, and other construction-related documents.
Guest Arrival Expert
Marriott International • Full-time
Sep 2025 - Jul 2026 • 10 mos
Responds promptly to all incoming guest calls, efficiently handling requests for services, room amenities, wake-up calls, and internal transfers, ensuring a seamless and personalized guest experience. Acts as a communication link between guests and hotel departments, relaying messages accurately, coordinating with housekeeping, maintenance, and food & beverage teams to fulfill guest needs in a timely manner. Maintains accurate logs of calls and service requests using Marriott’s systems such as MGS (Marriott Global Source) and GXP, monitors follow-ups, and ensures guest satisfaction by confirming completion of requests.