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Fiverr Pro
English
$
USD
Customer Support Specialist, Live Chat, Email Support
Skills
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Customer Support Live Chat
Amazon • Freelance
Jan 2025 - May 2026 • 1 yr 4 mos
Provided professional live chat and email support for eCommerce customers across Amazon, Shopify, TikTok Shop, and eBay. Handled order tracking, returns, refunds, replacements, invoices, shipping updates, and customer inquiries. Resolved issues quickly with clear communication, maintaining high customer satisfaction and improving response times while ensuring a positive customer experience.