a
atishali

Haider Ali

@atishali
5.0(4)

Client Support Specialist

Pakistan
English
About me
Healthcare management professional with 10+ years of experience in patient care coordination, medical administration, and sales operations. Proven track record in optimizing clinic workflows, enhancing patient satisfaction, and driving sales growth in competitive markets. Skilled in cross-functional collaboration, process improvement, and training teams. Currently serving as Practice Lead for a Florida-based cardiology clinic, managing remote operations.... Read more

Skills

a
atishali
Haider Ali
Offline • 

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General Assistance
I will be your healthcare virtual assistant for medical practices

Work experience

IPClinical

Healthcare Practice Lead

IPClinical • Full-time

Oct 2021 - Jun 2026 • 4 yrs 8 mos

Healthcare Practice Lead Apr 2024 - Jun 2026 · 2 yrs 3 mos Spearhead remote operations for a Florida-based cardiology clinic, improving patient follow-up efficiency by 95% via streamlined EHR workflows. Train and mentor 100+ staff members on compliance protocols, reducing administrative errors by 90%. Overseeing departments such as Authorization, Medical Records, Medical Assistants, and Eligibility Verification. Healthcare Team Lead Jan 2023 - Mar 2024 · 1 yr 3 mos Coordinated daily operations for a 20-member team, achieving 95% patient satisfaction scores. Authorization Specialist Jun 2022 - Jan 2023 · 8 mos Obtained auth approvals for various tests like echo, tst, ultrasounds, monitors and veins ablations and radiology imaging as well Used RCM software like MedEnt, eClinicalWorks, IPclinic, CareCloud etc. and third party software to obtain Auth like Availity, RadMD, and other insurance portals as well.… more Medical Secretary Oct 2021 - Jun 2022 · 9 mos Performed a wide range of secretarial duties requiring in-depth knowledge of medical terminology and procedures within hospital, clinic, and laboratory settings. Responsibilities included: 1. Insurance Eligibility Verification Verified patients' insurance coverage prior to appointments, ensuring accurate billing and minimizing claim denials. 2. Scheduling Appointments Efficiently managed scheduling for over 100 patient appointments daily. Streamlined the scheduling process to improve clinic flow and patient experience, while reducing billing discrepancies by 95% through accurate data entry and meticulous record-keeping. 3. Managing Referrals Handled the complete referral process for patients, including sending referral requests to Primary Care Providers (PCPs) when required. Ensured all necessary referrals were obtained and documented prior to scheduled

4 Reviews
5.0

(4)
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Rating Breakdown
  • Seller communication level
    5
  • Recommend to a friend
    5
  • Service as described
    5
1-4 out of 4 Reviews
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    laurathorne1999

    US

    United States

    5

    They had great communication and willing to make changes needed to get it right.

    $50

    Price

    Helpful?
    Yes
    No
    F

    farahhussain626

    GB

    United Kingdom

    5

    It was very easy and hassle-free working with him. I'm impressed with the speed and efficiency of the service - and got what I needed very speedily. Also, he was polite and keen to meet my requirements which was great. I'd be happy to recommend this service.

    $50

    Price

    Helpful?
    Yes
    No
    U

    user99637027

    US

    United States

    Ongoing collaboration
    5

    Great work

    $50

    Price

    Helpful?
    Yes
    No
    U

    user99637027

    US

    United States

    Ongoing collaboration
    5

    Got it done quickly.

    $50

    Price

    Worksample image
    Helpful?
    Yes
    No