Miriam D

HR Manager, Talent Management

Jan 2025 - Present • 1 yr 5 mos

Lead full-cycle performance management for 305+ employees, spanning goal-setting, coaching, calibrations, merit, and evaluations by designing communication frameworks, building manager training curricula, and launching system enhancements in PerformYard; improved cycle completion rates from 68% to 85% and increased goal alignment by 15% • Architect and implement enterprise-wide job architecture framework, building job families, competency models, leveling frameworks, and role profiles, ensuring cross-functional alignment across hiring, performance, compensation, and career pathways; drove role clarity and strengthened organizational growth infrastructure with long-term sustainability and scalability • Own the full product lifecycle of the Employee Hub (SharePoint/Talent Hub), leading UX design (Miro/FigJam), design thinking sprints, requirements alignment, and sprint-based implementation in Jira/Asana through QA and launch, delivering a scalable, enterprise-facing resource platform that reduced support inquiries by 50% and accelerated onboarding efficiency • Design, operationalize, and lead end-to-end internship and fellowship programs, from concept and framework design through implementation and ongoing supervision, directly coaching interns, developing individualized performance plans, and delivering structured feedback throughout program tenure; place 25+ interns annually across internal departments and area offices, launch compliant compensation structures across 10+ state jurisdictions, and achieve a 95% satisfaction rating while reducing wage risk by 40% and administrative time by 35% • Own the full onboarding lifecycle from Day 1 through 90 days, leading process design and redesign of tools, communications, manager guidance, & resources, ensuring a consistent, scalable new hire experience aligned with organizational culture and retention goals • Develop and manage enterprise learning content across the 360Learn LMS platform using Articulate and Canva, designi

Sr Manager, Federal Programs

Jun 2023 - Jan 2025 • 1 yr 7 mos

Led and mentored a 12-member cross-functional team, managing, coaching, and developing staff to reach their full potential while overseeing the delivery of 34% more engagement events (4 happy hours, 3 cultural trips, 24+ internships, 3 orientations, 4 super days, 8 panels) and driving a 24% increase in employee participation • Provided strategic and operational leadership across contract management, resource development, process improvement, and quality assurance, ensuring consistent execution of federally funded programming and strengthening organizational efficiency • Directed federal program execution, overseeing compliance, budgets, and timelines; vetted federal opportunities, assessed program feasibility, and delivered final recommendations that informed organizational decision-making • Drove federal business development, cultivating strategic agency partnerships to expand funded internship placements, securing $8M annually in contracts and grants, and contributing to a 30% increase in funding opportunities and $4M in new grants • Led all phases of federal proposal development, including RFIs/RFPs, quotes, surveys, new business materials, and presentation decks, ensuring high-quality submissions aligned with agency needs and organizational priorities • Leveraged data-driven insights through automated Excel and Salesforce dashboards to improve visibility into program performance and DE&I metrics, while training cross-functional teams on AI-supported curriculum design, program planning, and data synthesis—accelerating deliverables by 40% and improving program quality • Expanded diverse talent pipelines, increasing candidate diversity by 20% and contributing to 32 hires from underrepresented backgrounds, while executing outreach strategies to educate federal agencies on partnership opportunities with TWC

Talent Development Program Manager

Jan 2023 - Dec 2023 • 11 mos

Designed and implemented a comprehensive Diversity & Inclusion (D&I) training program, advising senior leadership on strategy and communications, increasing employee engagement by 20% and reducing turnover by 15% • Developed a career pathing framework leveraging historical recruitment and retention data, which improved onboarding, mentorship, and offboarding processes; Elevated employee satisfaction by 14% and increased retention of diverse talent by 16% • Increased employee engagement by 24% through strategic program planning and development, including the implementation of a comprehensive employee onboarding mentorship program and effective facilitation of Day 1 orientation and benefits • Accelerated recruiting initiatives by extracting and analyzing candidate data using Salesforce and Excel, optimizing recruitment funnels with AI tools, leading to a 20% increase in qualified candidates and a 10% increase in successful hires