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avy_nayak

Avinash Nayak

@avy_nayak

IT Support Specialist,

India
English, Hindi
About me
Hello! I'm Avinash, an IT Support Engineer with 2+ years of experience in providing reliable IT support to businesses and individuals. I specialize in Windows troubleshooting, Microsoft 365, Outlook, Active Directory, desktop & laptop support, printer setup, software installation, network troubleshooting, switch configuration, and firewall management. I am committed to delivering fast, secure, and efficient IT solutions with clear communication and on-time service.... Read more

Skills

a
avy_nayak
Avinash Nayak
Offline • 
Average response time: 1 hour

See my services

Technical Support
I will provide IT desktop and network support
From$15 / projectMore details

Work experience

Alpine_Choice

IT Support Engineer

Alpine Choice • Full-time

Jun 2024 - Present • 2 yrs 2 mos

Working as an IT Engineer since June 2024, providing L1/L2 desktop and network support for end users. Experienced in managing Microsoft 365, Outlook, and Active Directory, including user account administration, mailbox configuration, and access management. Skilled in installing, configuring, and troubleshooting Windows systems, hardware, software, printers, and peripheral devices. Proficient in diagnosing network issues related to DNS, DHCP, VPN, TCP/IP, switches, and firewalls. Deliver remote and on-site technical support, ensuring timely incident resolution, minimal downtime, and a high standard of customer satisfaction while consistently meeting SLA requirements.