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$
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Firman
@awall_projects
Virtual Assistant
Indonesia
English, Indonesian
About me
Hello! I'm Firman a freelancer from Indonesia with Financial Accounting education graduate. Experienced as a Customer Service, Finance Admin, E-commerce Admin, and also like typing work whether it's for content, marketing, social media, articles etc.my goal is to provide my best service to all clients on Upwork. I'm ready for remote work!
I also Provide :
- Responsive & Communicative;
- Detail-oriented;
- Pay attention;
- Always do your work seriously;
- Provide customer satisfaction;
- Proficient in English both spoken and written;
- Prioritize accuracy over speed;
- Flexible hour of work.
Skills
Firman
Offline •
Average response time: 1 hour
See my services
Data Typing
I will do accurate excel data entry
Data Cleaning
I will clean your messy data in excel
Portfolio
Work experience
Business
6 yrs 5 mos
Finance Admin
Mar 2026 - Present • 3 mos
Finance Admin - Managed daily bookkeeping, transactions, and created weekly cash reports for 25+ transactions/day, - Handled invoicing and client receivables, successfully reducing past-due receivables by 30% - Prepared monthly profit & loss statements, balance sheets, and annual financial recaps for business owners using MYOB and Microsoft Excel.
E-commerce Admin
Apr 2020 - Present • 6 yrs 2 mos
- Simultaneously managed 3 major marketplace stores (Shopee, Lazada, Tokopedia) handling 30+ daily orders. - Boosted and maintained store ratings from scratch up to 4.9/5.0 by providing rapid customer service (<1 hour response time) -Overlooked inventory control, product listing optimization, and generated monthly sales analysis via Google sheets.
