Mutahir Awan

AI Engineer

Jasper • Full-time

Jul 2024 - Present • 1 yr 10 mos

–Designed and deployed AI-powered voice agents using Pipecat, Vapi, and Retell AI integrated with OpenAI APIs for real-time customer service automation. –Built agentic AI systems using LangChain, function calling, and crewAI, automating 10+ business workflows. –Engineered LLM chatbots with RAG pipelines and vector databases, improving response relevance and accuracy. –Architected conversational AI workflows supporting 50+ customer intents, integrating voice recognition, intent classification, and dynamic tool usage. –Trained and optimized ML/DL models for object detection and image classification achieving 88%+ accuracy across 5+ production deployments. –Built AI systems using OpenAI APIs (GPT-4, Whisper, Function Calling) reducing manual effort across client workflows. –Deployed scalable LLM chatbots using Python, FastAPI, and Flask on AWS ensuring low-latency, high-availability production environments. –Implemented RAG pipelines with vector databases across 5+ client projects, enhancing context-aware retrieval quality. –Engineered automation workflows and WhatsApp chatbots using n8n and OpenAI API integrations.