Ahtisham

self freelancing

Fiverr

Feb 2023 - Present • 3 yrs 5 mos

I am an experienced E-commerce Virtual Assistant with 2 years of hands-on experience managing online store operations. My work includes processing customer orders, placing orders with vendor websites, coordinating shipping to customer addresses, and ensuring accurate billing through company payment methods. I regularly update order status and manage customer information using Zoho CRM. I also communicate with vendors to ensure timely delivery and keep customers informed about their order status through professional email support. My key skills include: • Order Processing and Fulfillment • Vendor Communication • Customer Email Support • CRM Management (Zoho CRM) • Order Tracking and Status Updates I am detail-oriented, reliable, and focused on helping e-commerce businesses run their daily operations smoothly.