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Fiverr Pro
English
$
USD
I will draft service level and master service agreement with metric
13 years as General Counsel and Compliance Architect
I help businesses navigate the legal hurdles of modern commerce through precise contract drafting and proactive regulatory strategy.
I provide comprehensive legal architecture for growing enterprises...
Level 1
Has met certain performance criteria and shows strong potential in the marketplace.
Highly Responsive
Known for exceptionally quick replies
What people loved about this freelancer
saoud_92
United Arab Emirates
I had an excellent experience working with this freelancer on drafting my legal agreement. He was professional, fast, and very knowledgeable, and he guided...
thenetwork590
Canada
Seller was very patient. We had a long delay but in the end everything was delivered on time and exactly as required. I will use them again for all my contract requirements.
polorololdn
United Kingdom
Isaac is exceptionally skilled professional. He delivered documents of superb quality, was super swift in making any amendments and kept concise and straight...
mattmumford7671
United Kingdom
Isaac was quick to respond and delivered on time. We are pleased with the work which fit our brief exactly.
About this Gig
Need a clear, enforceable SLA? I'll draft a professional Service Level Agreement that defines expectations, performance standards, and accountability between your business and its service provider or client.
My SLAs include:
- Measurable service metrics & KPIs
- Response times, uptime & support levels
- Penalties for unmet obligations
- Roles, responsibilities & escalation paths
- Jurisdiction-specific compliance
Ideal for SaaS, IT, logistics, and B2B service providers. Whether you're the client or the vendor, I'll help you protect your operations and reputation with a tailored SLA.
Fast delivery available. Lets define your service commitments clearly.
Field of law:
Business (corporate)
Target country:
Worldwide
Document type:
Other
Agreement type:
Partnership agreement
•
Service agreement
•
Other
Legal consulting Gigs are not screened
Please note that there is no screening process for this service. We recommend that you message the freelancer and check all necessary details before placing your order. Pro freelancers in this category have gone through a vetting process. You can find more details here.
Clients I’ve worked with
LynkPay
Data Analytics
I have drafted: 1. Employment Agreement 2. Complaints handling policy 3. AML Policy 4. Blocked Account Policy 5. Company Wind down business strategy plan 6. Consumer Duty Policy
Dec 2022
Vertexo
Software Development
I have drafted: 1. NDA 2. Consent Form 3. Service Agreement
Aug 2021
My Portfolio
Other Legal Consulting Services I Offer
FAQ
What's the difference between an SLA and an MSA?
An MSA (Master Service Agreement) is the overarching contract that defines the overall business relationship, while an SLA (Service Level Agreement) specifies measurable performance standards, KPIs, and service expectations. Many businesses use both together.
Do you draft jurisdiction-specific agreements?
Yes. I tailor every SLA/MSA to comply with applicable laws in your jurisdiction (US, UK, EU, India, UAE, etc.), including data protection regulations like GDPR and CCPA.
What information do you need to get started?
I'll need details about the parties involved, scope of services, deliverables, payment terms, performance expectations, and any specific clauses you want included.
Can you customize the agreement for my industry?
Absolutely. I draft SLAs and MSAs for SaaS, IT, logistics, marketing, consulting, fintech, healthcare, and other B2B industries.
Will the agreement be legally enforceable?
Yes. All contracts are drafted using standard legal principles and industry best practices to ensure enforceability. However, I recommend a final review by a licensed attorney in your jurisdiction.
Which one of your packages is right for me?
The description of the work is given under the packages offered. Each of every work is tailored carefully to suit your case and situation. Feel free to contact me so I can create a custom offer based on your needs to identify which package would be most suitable to your particular situation.
What is the delivery format?
You'll receive the agreement in editable Word (.docx) format.
Why me?
• Revisions available • On-time Deliveries • Custom/Tailored Deliveries, specific to your needs.
Reviews
12 reviews for this Gig
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Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Most relevant
D denzil_dwelle
United States
It was great working with Isaac.
$200-$400
Price
3 days
Duration
A 
Seller's Response
Helpful?K 
kimberlylaw
Malaysia
Isaac demonstrates a deep and thorough understanding of the legal issues I am dealing with and thoroughly explain the applicable laws. Isaac also provides clear, accurate, and practical legal analysis with prompt turnaround times, and offers consistent, responsive assistance in addressing all queries...
Up to $50
Price
1 day
Duration
A Seller's Response
Helpful?S saoud_92
United Arab Emirates
I had an excellent experience working with this freelancer on drafting my legal agreement. He was professional, fast, and very knowledgeable, and he guided me clearly through every step. He understood the details of my project perfectly and delivered a well structured, comprehensive agreement that protects...
$200-$400
Price
4 days
Duration
A Seller's Response
Helpful?M mattmumford7671
Repeat Client
United Kingdom
Excellent work again from Isaac. Fast delivery and thorough understanding of our specific SLA needs.
$50-$100
Price
6 days
Duration
A Seller's Response
Helpful?J jmarshk25
United States
Very knowledgeable and professional. I couldn't have asked for better.
$200-$400
Price
12 days
Duration
A Seller's Response
Helpful?
Reviews
12 reviews for this Gig
| (12) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Most relevant
D denzil_dwelle
United States
It was great working with Isaac.
$200-$400
Price
3 days
Duration
A Seller's Response
Helpful?K kimberlylaw
Malaysia
Isaac demonstrates a deep and thorough understanding of the legal issues I am dealing with and thoroughly explain the applicable laws. Isaac also provides clear, accurate, and practical legal analysis with prompt turnaround times, and offers consistent, responsive assistance in addressing all queries...
Up to $50
Price
1 day
Duration
A Seller's Response
Helpful?S saoud_92
United Arab Emirates
I had an excellent experience working with this freelancer on drafting my legal agreement. He was professional, fast, and very knowledgeable, and he guided me clearly through every step. He understood the details of my project perfectly and delivered a well structured, comprehensive agreement that protects...
$200-$400
Price
4 days
Duration
A Seller's Response
Helpful?M mattmumford7671
Repeat Client
United Kingdom
Excellent work again from Isaac. Fast delivery and thorough understanding of our specific SLA needs.
$50-$100
Price
6 days
Duration
A Seller's Response
Helpful?J jmarshk25
United States
Very knowledgeable and professional. I couldn't have asked for better.
$200-$400
Price
12 days
Duration
A Seller's Response
Helpful?
