a
azeemwaqar__

Azeem Waqar

@azeemwaqar__

Data Scientist

Pakistan
English, Urdu
About me
I'm an AI Engineer specializing in LLMs, agentic systems, and production-grade AI — with a track record of building solutions that actually ship and scale. My most significant work has been in fintech.... Read more

Skills

a
azeemwaqar__
Azeem Waqar
Offline • 

See my services

AI Chatbot Development
I will ai chatbot using rag, langchain, and gpt claude
From$50 / projectMore details

Work experience

Data Scientist

i2c Inc • Full-time

Jun 2024 - Present • 1 yr 11 mos

· Built an action-driven conversational AI agent for fintech customer support, capable of performing cardholder operations on request (dispute filing, card replacement), achieving a 70% reduction in call center traffic. · Empowered the agent with tools, a domain specific knowledge base and ability to perform 50+ complex tasks without human intervention. · Collaboration on an NLP engine that evaluates audio calls on 15+ KPIs using various deep learning models and achieving an average accuracy of 85%. · Research and development for improvements in Chatbot using multistage & hybrid retrieval (Reranking).