Ahmmad

Telemarketing & Administration

PT Bank Mandiri • Full-time

Apr 2025 - Jun 2026 • 1 yr 2 mos

• Assisted the personal loan process by collecting, verifying, and checking the completeness of customer documents • Input and maintained customer and loan application data accurately in the bank's internal systems • Prepared, organized, and archived administrative documents and reports in line with bank procedures • Contacted prospective customers by phone to offer loan products, explain terms, and follow up on interest • Handled customer inquiries and provided clear information about products, requirements, and application status • Coordinated with branch staff and related units to ensure applications were processed on time • Applied banking regulations, confidentiality, and prudential principles in all administrative work

operation Staf

PT Sang Hyang Seri Member of ID FOOD • Full-time

Aug 2021 - Dec 2024 • 3 yrs 4 mos

• Supported daily operational activities to ensure production and distribution processes ran smoothly and on schedule • Prepared, recorded, and maintained operational data and reports accurately for supervisors and management • Monitored inventory, equipment, and work progress, and reported issues for timely follow-up • Coordinated with internal teams and field staff to keep work aligned with company procedures and targets • Assisted in administrative tasks, including documentation, filing, and correspondence • Followed safety, quality, and company standard operating procedures (SOP) in every task