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M Azmeer
@azmeer_rajpoot
MultiSkilled Tech Creative Professional
Pakistan
English, Urdu
About me
I am a motivated tech and creative professional with a passion for web and mobile development, digital problem-solving, and entrepreneurship. I am skilled in business management, professional documentation, and creative design, always aiming to turn ideas into practical results through dedication and smart work.
Skills
M Azmeer
Offline •
Average response time: 1 hour
See my services
Graphics & Design
I will design professional invoices, quotations and estimates
Work experience
Customer Service Representative
ibex • Full-time
Jun 2026 - Sep 2026 • 3 mos
* Handled customer inquiries and provided professional support through voice-based customer service. * Assisted customers with order-related concerns, including delivery issues, defective or damaged items, and delivery-not-received cases. * Followed company and client policies to resolve customer issues accurately and efficiently. * Maintained a customer-focused approach while handling complaints and difficult situations. * Used internal systems and ticketing tools to document customer interactions and update case details. * Demonstrated effective communication, problem-solving, and active listening skills. * Maintained service quality, professionalism, and adherence to campaign procedures.
IT Technical Support
Sybrid Private Limited • Full-time
Feb 2025 - May 2025 • 3 mos
Provided Level 1 technical support for ISP and internet service customers, troubleshooting connectivity, Wi-Fi, router, and network-related issues through a ticketing system. Assisted customers in diagnosing technical problems, guided them through troubleshooting steps, documented cases accurately, and escalated unresolved issues to relevant teams. Maintained professional communication while handling customer complaints and ensuring timely issue resolution.
