I have over 15 years of IT support experience with a focus on Microsoft Active Directory. I specialize in creating and managing user accounts, editing group memberships, and troubleshooting Group Policy using tools like GPResult. I help with onboarding new users and ensuring proper permissions and security settings are applied. While not a full system administrator, I am proficient in core AD functions and related Microsoft services such as Office 365 and Azure AD. I also provide desktop support for hardware, software, and network issues. I’m reliable and detail-oriented, ready to help. ... Read more