a
azure_07

Cait

@azure_07

Mrs

South Africa
English
About me
I am an experienced administrative professional with a background in customer service, banking operations, data capturing, Microsoft Office, and client support. I am detail-oriented, reliable, and committed to delivering accurate and professional work. I can assist with data entry, administrative tasks, email management, Excel spreadsheets, virtual assistant services, and CV reviews.... Read more

Skills

a
azure_07
Cait
Offline • 

See my services

General Assistance
I will admin assistance data capture

Work experience

First_National Bank GH

First National Bank GH

Full-time • 1 yr 3 mos

Product Support Specialist

Aug 2026 - Present • 2 mos

Provide product and operational support, investigate customer and system-related queries, analyze data, prepare reports, maintain records, and assist stakeholders with resolving issues. Experienced in administration, reporting, customer service, and problem-solving.

eWallet Administrator

Aug 2026 - Present • 2 mos

Managed customer queries, investigated incidents, maintained accurate records, prepared reports, and provided administrative support related to banking products and services. Assisted with escalations and resolution tracking.

Robin Hood / Unclaimed Benefits Administrator

Nov 2025 - Present • 11 mos

Handled client correspondence, investigated claims, managed administrative processes, maintained records, followed up on outstanding matters, and ensured accurate documentation and reporting.