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azzim_feshal

Azzim Feshal

@azzim_feshal

IT Consultant

Malaysia
English, Malay
About me
Hello! I’m an IT Support Specialist providing reliable technical solutions to help businesses and individuals solve IT problems and improve their digital operations. I offer support in troubleshooting, software installation, system setup, network issues, computer maintenance, and general IT consulting. Services I provide: • IT troubleshooting & technical support • Software and system setup • Network and connectivity support • Remote IT assistance • System optimization and maintenance • IT consulting and recommendations... Read more

Skills

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azzim_feshal
Azzim Feshal
Offline • 
Average response time: 1 hour

See my services

Technical Support
I will support in troubleshooting computer and general IT consulting
From$15 / projectMore details

Work experience

NCS

Desktop Engineer

NCS • Full-time

Aug 2025 - May 2026 • 9 mos

 Attached to Temasek Secondary Schools, East Coast.  Reporting to Customer Service Manager (CSM).  Working together with partner within schools environment that using Windows OS and MacOS.  Handling of 500 users including staff and students.  Main task is to perform varying degrees of problem troubleshooting and resolution of desktop software andhardware.  Resolve tickets within the client SLA and obtain high client satisfaction rating.  Perform monthly Windows patching update and software update using SCCM.  Ensure to do weekly security update patch for Clearpass.  Collaborated and liaison with other support teams and third party vendors in order to ensure proper team is aware and taking action on them.  Manage and maintain server room within school compound.

Kyndryl

Dekstop Engineer

Kyndryl • Full-time

Dec 2022 - Aug 2025 • 2 yrs 8 mos

Attached to IMAC Department at Singapore General Hospital, Bukit Merah.  Reporting to IMAC TeamLead and Site Manager.  Working as a group consist of 6 people attending IT cases for users.  Handling of 5000 users of Singhealth.  Main task is to perform varying degrees of problem troubleshooting and resolution of desktop software andhardware.  Resolve tickets within the client SLA and obtain high client satisfaction rating.  Perform installs, moves, add and change (IMAC) activities, as well as data backup and restore on certain accounts for users.  Able to understand of the local infrastructure and standard of procedure of the healthcare system.  Collaborated and liaison with other support teams and third party vendors in order to ensure proper team is aware and taking action on them  Have strong client communication and business skills.  Adequate in understand client’s site environment in fast paced manner.  Configure and support VPN connections for remote access