b
baggyarthnaseka

Bhagya R.

@baggyarthnaseka
4.9(12)

Knowledge Bases, SOPs and Customer Support Systems

Sri Lanka
English
About me
I help online businesses make customer support easier to run. I turn scattered documents, repeated questions and unclear processes into organised knowledge bases, FAQs, SOPs and onboarding guides. For 4+ years, I handled onboarding, member support, moderation and day-to-day operations for paid online communities. In one 500+ member community, the systems I helped build cut repetitive support by about 60% and supported retention of around 90%. I now build practical support systems for memberships, course businesses, SaaS teams and Web3 projects. ... Read more

Skills

b
baggyarthnaseka
Bhagya R.
Offline • 
Average response time: 1 hour

See my services

Data
I will research and analyze crypto web3 and nft projects
4.9(10)
From$45 / projectMore details
Technical Writing
I will create an ai ready customer support knowledge base
From$50 / projectMore details

12 Reviews
4.9

(11)
(1)
(0)
(0)
(0)
Rating Breakdown
  • Seller communication level
    4.9
  • Recommend to a friend
    4.9
  • Service as described
    4.9
1-5 out of 12 Reviews
Sort By
Most relevant
    T

    traycool

    Repeat Client

    AU

    Australia

    5

    Seller is great and delivers what they say they will. Highly recommend!

    gig

    Data

    Helpful?
    Yes
    No
    T

    traycool

    Repeat Client

    AU

    Australia

    5

    Is consistently delivering. Great seller!

    gig

    Data

    Helpful?
    Yes
    No
    J
    image-docs

    jack45726

    DE

    Germany

    5

    Very good seller

    gig

    Data

    Helpful?
    Yes
    No
    H

    haidendavis167

    NZ

    New Zealand

    4.7

    Thank you for your service, delivered on time

    gig

    Data

    Helpful?
    Yes
    No
    S

    sacha003

    BE

    Belgium

    4.3

    Very good communication and fast action!

    gig

    Data

    Helpful?
    Yes
    No