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baiobyte

Aly M

@baiobyte

Chief Executive Officer

Egypt
English, Arabic, Russian
About me
I am a dedicated operations professional and CEO passionate about optimizing customer experiences and driving efficiency in the call center industry. I thrive in dynamic environments, leveraging data-driven insights and emerging technologies to streamline processes and exceed performance metrics. I excel in leading cross-functional teams to achieve operational excellence.... Read more

Skills

b
baiobyte
Aly M
Offline • 
Average response time: 1 hour

See my services

Custom Websites
I will build a fast bilingual arabic and english business website
From$80 / projectMore details
Desktop Applications
I will build a custom pos and inventory system for your store
From$150 / projectMore details

Portfolio

Work experience

AT&T

Customer Service Representative

AT&T • Full-time

Jul 2021 - Mar 2022 • 8 mos

Provided exceptional service to customers regarding products and services. Handled inquiries, concerns, and complaints through phone, email, and live chat, ensuring high levels of customer satisfaction and effective problem resolution.

Vodafone

Technical Specialist

Vodafone • Full-time

Dec 2020 - Jan 2021 • 1 mo

Served as a Technical Specialist providing support and expertise within the telecommunications sector, focusing on technical issue resolution and service quality for the United Kingdom market.