I will build an ai customer support chatbot trained on your documents and website


About this gig
Your AI assistant answers customer questions 24/7 - instantly and accurately, from your own documents and website.
Customers get answers straight away, day or night, on your website, WhatsApp or Telegram. It can even check an order's status or show booking times. Your team gets fewer repetitive emails and calls.
Built to be trusted: it answers from your information and never invents prices, policies or discounts. If something isn't covered, it hands the customer to your team. Every bot is tested before delivery and you get the Grounding Report - each test question, the answer and where it came from.
What you get:
- Trained on your FAQs, manuals, policies and web pages (PDF, Word, text or sitemap)
- Website chat widget: one line of code, any site
- Hand-off to your team when a question isn't covered
- Weekly report of what customers ask that your content doesn't cover yet
- Premium: order status (WooCommerce/Shopify) or bookings (Cal.com), Telegram or WhatsApp
Runs hosted by us, on your own OpenAI/Anthropic key, or fully private on your server.
Try the live demo: baisukltd.co.uk/agent
Get to know BAIS UK LTD
AI Voiceover Narration, Fast Turnaround
- FromUnited Kingdom
- Member sinceSep 2026
- Avg. response time2 hours
Languages
English
FAQ
Can the chatbot be 100% accurate?
No AI is. What I guarantee is the test: your bot passes every question in its Grounding Report before delivery, including trap questions where most chatbots invent an answer. If your content changes, re-testing is included in Premium.
Are there monthly costs?
On your own OpenAI/Anthropic key you pay your provider directly - usually pennies a day for a small business. If I host it, 30 days (Standard) or 60 days (Premium) are included, then hosting is a simple flat monthly fee - no per-message charges from me. WhatsApp message fees are billed to you by Met
Is my data used to train AI?
No. Your content is only used to answer your own visitors. Logs keep only unanswered questions, with emails, phone numbers and postcodes removed, for 90 days. Want nothing to leave your building? Choose the self-hosted option.
What do I need to send you?
Your documents or website address, plus 10-20 real questions your customers ask. I write the trap questions and the security tests. English is tested and supported; other languages by custom offer.

