I will provide technical customer support for your software or application
I will develop custom Python applications, automation, AI solutions, Dashboards
About this Gig
Do your customers need technical help using your software or application?
I provide technical customer support for software, applications and digital products.
Unlike general customer support, I can understand technical problems, troubleshoot common issues, communicate solutions clearly and identify issues that may require developer attention.
I can help with:
Software/application user support
Email and chat-based customer support
Basic technical troubleshooting
User guidance and issue resolution
Reproducing reported problems where possible
Identifying and categorising technical issues
Documenting recurring problems
FAQ and knowledge-base suggestions
Escalating issues that require software development
My background in Python, application development, automation, data processing and engineering allows me to understand both the user's problem and the technical side behind it.
Ideal for:
SaaS companies
Software developers
Small software businesses
Educational technology providers
Desktop application developers
Businesses with technical products
Please contact me before ordering if you have a specific support requirement or a large number of users/queries.

