b
banaszekmateusz

Mateusz B

@banaszekmateusz

Senior Account Manager

Poland
Polish, English
About me
I am an experienced Senior Account Manager with a strong background in end-to-end project management for digital, print, and video media. I specialize in coordinating cross-functional teams within HUB environments, managing client relations for major pharmaceutical brands, and driving process improvements to ensure high-quality delivery and client satisfaction.... Read more

Skills

b
banaszekmateusz
Mateusz B
Offline • 

Work experience

Publicis_Poland

Senior Account Manager / Project Manager

Publicis Poland • Full-time

Dec 2024 - Present • 1 yr 7 mos

Key responsibilities: Performed initial project triage and efficiently allocated incoming briefs to Project Managers within the HUB Independently managed projects end-to-end – from briefing and production to final delivery and client invoicing Monitored and controlled the Sales Plan to ensure accurate financial reporting Acted as the Single Point of Contact (SPOC) for the client across all areas of collaboration Supported Project Managers in complex or escalated situations requiring additional coordination Resolved project-related issues in a timely and effective manner, ensuring process continuity and high client satisfaction Ensured smooth information flow between the client and the production HUB, with a strong focus on German market specifics Collaborated closely with the line manager and cross-functional teams to continuously optimize and improve production processes. Tools: MS Office (Teams, Outlook, Excel, PowerPoint, Word); Jira; Miro; Internal project management platforms.