
Banky
From leads to loyal client with GoHighLevel
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Portfolio
Work experience
Upwork
Freelance • 3 mos
Kartra Email Automation Debugging & Freebie Delivery Fix
May 2026 - Present • 0 mos
Diagnosed and fixed a broken Kartra email automation that had been silently failing for a coaching business with 10,720 subscribers. Traced the exact mismatch between the WordPress opt-in form ID and the Kartra sequence trigger configuration. Added the correct form trigger to the automation sequence and verified end-to-end delivery with successful test confirmations. Also corrected autoresponder timing delays across the full follow-up sequence.
Email & SMS Automation Specialist
Apr 2026 - Present • 1 mo
Design and implement high-converting email and SMS automation systems inside GoHighLevel for coaches, agencies, and local businesses. Build lead nurture sequences, appointment reminders, onboarding flows, and re-engagement campaigns. Optimize deliverability, timing, segmentation, and messaging to increase open rates, replies, and bookings while reducing manual follow-ups.
GoHighLevel CRM & Marketing Automation Specialist
Mar 2025 - May 2025 • 2 mos
I help businesses design and implement automated CRM and marketing systems using GoHighLevel. My focus is helping agencies, coaches, and service-based businesses turn leads into booked appointments and paying clients through automation. My work includes building complete GoHighLevel systems from scratch, optimizing existing sub-accounts, and creating advanced workflows that replace manual follow-ups. Key responsibilities and achievements: • Built automated lead nurturing and appointment reminder systems that reduce no-shows and improve show-up rates • Designed sales pipelines, opportunity stages, and reporting dashboards for better visibility and tracking • Implemented email and SMS automation campaigns for lead follow-up and re-engagement • Integrated GoHighLevel with tools such as Zapier, Google Sheets, and calendars to streamline operations • Created onboarding, nurture, and reactivation workflows for agencies and local businesses • Helped clients save time, increase conversion rates, and improve overall customer experience through automation I work closely with clients to understand their sales process and translate it into reliable, scalable workflows that drive consistent growth.