b
baschmann

Matias Baschman

@baschmann

Senior Sales Executive

Chile
Spanish, English
About me
I am a Senior Sales Executive and Promoter with over 5 years of experience in consultative sales, technology, and telecommunications. I specialize in lead qualification, objection handling, and closing sales for both retail and real estate sectors. I am a results-oriented professional focused on KPI achievement and building long-term customer loyalty.... Read more

Skills

b
baschmann
Matias Baschman
Offline • 
Average response time: 1 hour

See my services

File Conversion
I will manage excel tasks, CRM data and sales support
General Assistance
I will be your virtual sales assistant for excel CRM and lead tracking

Portfolio

Work experience

Movistar

Movistar

Full-time • 1 yr

Senior Business Customer Service Executive

Jan 2023 - Jan 20230 mos

Customer service and resolution of business client requirements focused on service continuity and retention. Management of commercial and technical cases, complaints, and administrative requests. Handled high-pressure situations and objection handling to ensure quality standard compliance and response times.

Customer Service Executive

Jan 2022 - Jan 20231 yr

In-person and remote customer service for telecommunications clients, providing commercial and after-sales support. Identification of retention opportunities and upselling based on customer needs. Utilized internal systems for data updates, case follow-up, and registration of requests.